Privacy Policy
Startupvisors (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our professional services (collectively, “Services”). It also describes your rights under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 (IT Act).
By accessing or using our Services, you consent to the practices described in this Policy. If you do not agree, please do not use our Services.
1. Information We Collect
1.1 Data Provided by You
Identity & Contact: Name, email address, phone number, company name, job title.
Transactional: Billing and payment information (e.g., credit card details, billing address).
Communications: Messages, inquiries, support requests, feedback, and any other information you choose to submit.
1.2 Automatically Collected Data
Technical & Usage: IP address, device and browser type, operating system, access times, referring URLs, pages visited, clickstream data, error logs.
Cookies & Tracking: Cookies, web beacons, pixels, and similar technologies. See Section 4.
1.3 Third‑Party Sources
Professional & Social Networks: LinkedIn, GitHub, Meta, etc., when you connect or authenticate via such platforms.
Public Records & Partners: Publicly available sources, credit reference agencies, or other third parties, as permitted by law.
2. Use of Your Information
We process personal data for the following purposes:
Service Delivery & Support: Onboarding, account setup, invoicing, technical and customer support.
Communications: Sending service‑related notifications, updates, newsletters, marketing materials (where you have consented).
Personalization & Improvement: Analyzing usage trends to enhance functionality, user experience, and content relevancy.
Analytics & Security: Monitoring, fraud detection, troubleshooting, and ensuring the security and integrity of our Services.
Legal & Compliance: Meeting legal obligations, enforcing our terms, and protecting rights and property.
3. Legal Basis for Processing
Under the DPDP Act, the IT Act, and other applicable laws, we rely on the following lawful bases:
Consent: Your clear, informed consent for specific purposes (e.g., marketing communications).
Performance of Contract: Processing necessary to perform our Services and fulfill contractual obligations.
Legitimate Interests: Pursuing our legitimate business interests (e.g., improving Services, preventing fraud), balanced against your rights.
Legal Compliance: Complying with statutory or regulatory requirements.
4. Cookies & Tracking Technologies
We and our authorized service providers use cookies and similar tracking tools for:
Essential Functionality: Enabling core site features.
Performance & Analytics: Understanding usage patterns and improving our Services.
Marketing: Delivering targeted advertising, if applicable (with your consent).
You may manage or disable cookies via your browser settings; however, disabling certain cookies may limit functionality.
5. Sharing & Disclosure
We do not sell or rent your personal data. We may share information with:
Service Providers: Third parties performing services on our behalf (e.g., payment processors, hosting, analytics) under strict confidentiality agreements.
Legal Authorities: When required by law, regulation, or legal process, or to protect rights, safety, and property.
Business Transactions: In connection with mergers, acquisitions, or asset sales, with notice to you and subject to confidentiality commitments.
6. International Data Transfers
Your personal data may be processed or stored outside India by our service providers. We ensure adequate safeguards—such as standard contractual clauses or other legally approved mechanisms—to protect your information in accordance with applicable law.
7. Data Security & Breach Notification
We implement reasonable technical, organizational, and administrative measures to protect your data, including encryption and access controls.
Breach Notification: In the event of a data breach, we will:
Notify the Indian Data Protection Board (as required under the DPDP Act) within 72 hours of becoming aware.
Inform affected individuals without undue delay, outlining the nature of the breach and remedial actions.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods do not exceed three (3) years unless otherwise required by law.
9. Your Rights
Subject to applicable law, you may exercise the following rights by contacting our Data Protection Officer (Section 12):
Access: Obtain a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data when no longer necessary or when consent is withdrawn.
Restriction: Limit processing in certain circumstances.
Portability: Receive your data in a structured, machine‑readable format.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: At any time for processing based on consent.
We will respond to your request within 30 days.
10. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we learn of such collection, we will promptly delete the information.
11. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.
12. Grievance Redressal & DPO
Data Protection Officer:
Name: Shubham Gupta
Email: shubham@startupvisors.com
Address: Barakhamba Road, Connaught Place, New Delhi 110001
For any privacy-related concerns or to lodge a grievance, please contact our DPO. If not satisfied, you may escalate to the Data Protection Board under the DPDP Act.
13. Changes to This Policy
We may update this Policy to reflect changes in law, technology, or business practices. We will revise the “Last Updated” date and notify you as required. Continued use of our Services indicates your acceptance of the updated Policy.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please reach us at:
Email: hello@startupvisors.com
Address: Barakhamba Road, Connaught Place, New Delhi 110001
By using Startupvisors’ Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
